but it’s important to accept the possibility that you mauffer from the

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Welcome Emails Welcome emails are great for building trust with customers and potentially reducing churn: it makes users feel welcome when using the product. It prompts users to get started and links to clear documentation and guides to help them get started. Not only does it make it clear that users can get in touch with comments, questions, or feedback, it also encourages them to do so. It’s important to pay careful attention to a customer’s first interaction with your brand



According to thinkJar research, 67% of customer churn can be prevented if a customer’s issue is [size=14.6667px]but it’s important to B2B Email List[size=14.6667px] accept the possibility that you may suffer from the curse of knowledge. resolved during the first interaction. Of course, it's worth noting that there are direct and indirect ways to achieve this: if you discover a common customer complaint/issue during the initial stages of using your product/service, you may want to find a way to automatically resolve this issue.





For example, you could build a feature that solves a problem, or introduce a tutorial to show users how to solve the problem. You can prevent users from complaining about major issues with your service by automatically contacting them to ask if they need help resolving their issue before they have a reason to complain. 2. Educate people on how to use your product Your product is really cool.